Fairfield Inn & Suites by Marriott Dallas Plano North

“They lied to me at checkin.”

The location is fine, but the breakfast is stingy and the “extras” like an ice bucket at the machine are skimpy. I made a reservation with a special request and asked at check‑in to confirm the room matched it; the clerk said it did. When I went to the room it wasn’t right, and the clerk replied that I should have known the King room doesn’t have that amenity. Customer service promised to fix it and would call within the next 1/2 or so, but never did.

Dorothy·2 months ago

“Ok”

Everything was fine, but there were no variations in the breakfast.

Michael·2 months ago

The breakfast area offered a good selection and the staff member was friendly and helpful.

Randall·3 months ago

“Perfect and Pleasant”

The lady that fixed breakfast was very friendly, accommodating and fixed a great breakfast. Location was alright , a little noisey in the morning with the traffic . We probably stay in hotels 3 times a year , this may be one of the overall best yet

Larry·3 months ago

Friendly staff, clean rooms, a solid breakfast spread, and the whole place was quiet and safe.

Manouchka·3 months ago