“A small hitch”
Everything was perfect. The hotel should provide an e‑bike from the main road because it’s very hard for elderly guests to walk the distance.
DrA month ago
Just a moment…
★★★★·Varanasi·8.5
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or just type it — “around the 20th, three nights”
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A meticulously restored historic retreat, offering the quintessential Banaras experience at Suryauday Haveli on Shivala Ghats! Housed in a refurbished 20th century fort-style mansion, Suryauday Haveli is situated in the holy city of Benaras, just a 15-minute walk from the famous Kashi Vishwanath Temple. Babatpur Airport is a 15-minute boat ride, followed by an hour’s drive away. The Varanasi Bus Stand and Varanasi Junction Railway Station are within 7 km away. Fitted with wooden flooring, air-conditioned rooms offer cable TV, and a private bathroom with a hairdryer. Tea/coffee making facilities are included. Select rooms offer views of the river. The cosy dining area serves Indian vegetarian dishes. The rooftop terrace offers snacks and beverages, accompanied with panoramic views of the surroundings. Suryauday’s 24-hour front desk can assist with currency exchange, laundry and tour arrangement. Room service is also available.
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How guests rate the property, aspect by aspect.
Everything was perfect. The hotel should provide an e‑bike from the main road because it’s very hard for elderly guests to walk the distance.
Dr·A month ago
The staff were very friendly. I could enjoy a slow view of the Ganges.
Masako·A month ago
The location is good. Reaching the property goes through narrow lanes as expected in Kashi. The staff kept good communication and helped us get our luggage to the hotel.
Vinay·2 months ago
The hotel sits in an old palace on the Ganges bank, though it feels more like a historic home than a real palace. The spot is still great: it’s right on the ghats, so walking to the city’s attractions is easy. The welcome was friendly, the room is simple but decent, and the meals are good. Thanks also to Shiva for kindly helping us carry our luggage when we left. Overall, the location is a real asset and staying on the ghats is unique. However, the price felt high for the services. Access to the hotel is not simple. You can’t drive straight to it and must use their transport because the hotel is at the end of several small alleys off the main road. You also can’t pull your suitcase in; you have to carry it a certain distance through narrow, sometimes crowded alleys. We were also surprised to be disturbed twice in our room: once early in the morning, supposedly for cleaning but mainly to check if we were having breakfast; a second time in the evening to invite us to dinner while musicians played in the courtyard. That approach seemed odd and annoying. Another negative point is the payment handling: weeks before arrival we were repeatedly contacted via WhatsApp about supposed card problems, even though the card worked fine. In the end we had to pay well in advance through an Indian app. It was the only hotel in our Indian trip that did it this way, which felt unusual. Regarding the so‑called “room with a view,” it’s clear: the view from the room is nonexistent. The window is barred and covered with an opaque plastic tarp. To see the beautiful Ganges view, you must leave the room and go to the terrace or rooftop. The Wi‑Fi was also quite poor and there were many mosquitoes (they even had plenty of chances to feast with us 😉).
Martial·2 months ago
The space on the ghat is beautiful and offers an authentic cultural vibe.
Christina·2 months ago