“Missed flight”
Nothing positive. Almost everything was gross, the management was very rude, they charged me a $100 deposit without mentioning it, it was locked on my Cash App card, and I missed my flight.
TiffanyA month ago
Just a moment…
★★·Houston·5.9
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or just type it — “around the 20th, three nights”
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Located in Houston, the Extended Stay America Suites - Houston - Katy Freeway - Energy Corridor offers fully equipped kitchens in every room, complete with stovetops, microwaves, and refrigerators. Guests enjoy free WiFi, a seasonal outdoor pool, and 24-hour front desk service. Onsite parking and laundry facilities are also available, along with upgraded bedding and free local phone calls.
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How guests rate the property, aspect by aspect.
Nothing positive. Almost everything was gross, the management was very rude, they charged me a $100 deposit without mentioning it, it was locked on my Cash App card, and I missed my flight.
Tiffany·A month ago
It was clean, but there were so many bugs—roaches everywhere. I couldn’t sleep because of them, and I didn’t let my 2‑year‑old play on the floor; the bed was hard and noisy. I booked through Booking and didn’t know it required a $100 deposit; I couldn’t get my money back.
Eboney·A month ago
The location was convenient, close to the freeway, yet the sofa bed was a nightmare and urgently needs replacement.
Matingu·2 months ago
The location was good, but the entry card kept failing, forcing me to go back to the front desk repeatedly to reactivate it. Also, the sofa bed needed to be replaced.
Matingu·2 months ago
The place was quiet, but the roaches were a problem.
Omar·2 months ago