The location is great and the service is excellent. On checkout day, they didn’t give me the invoice because of a system change; they promised to send it that day, but two days later I still haven’t received it.
Camilo2 weeks ago
Just a moment…
★★★★·Cali·7.8
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or just type it — “around the 20th, three nights”
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The 5-star NH Cali Royal hotel in Cali, Colombia, is situated next to the Holguines Trade Center, offering a 24-hour business centre, free WiFi, and free parking. The hotel features an outdoor pool, Spa, and gym, as well as a barbecue restaurant, main restaurant, and room service. Pets are welcome upon request, with a maximum weight of 25kg and a 110,000 COP nightly charge.
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How guests rate the property, aspect by aspect.
The location is great and the service is excellent. On checkout day, they didn’t give me the invoice because of a system change; they promised to send it that day, but two days later I still haven’t received it.
Camilo·2 weeks ago
The hotel is very good, with a large, heated pool, an amazing breakfast buffet, and spacious, comfortable rooms. It sits right across from Unicentro and close to Jardín Plaza. However, maintenance could improve in damp areas, rugs, and the Turkish bath; the TVs aren’t smart, so you can’t access any streaming services, and the Direct TV channels are limited.
Andrés·2 weeks ago
I was disappointed with the breakfast.
Samia·3 weeks ago
The location was fine, but the rooms and cost were not.
Carlos·3 weeks ago
The location was good, but the hallways smelled damp and had cracks from a recent tremor; drink prices and sheets were too expensive.
Armando·3 weeks ago