“Não houve estadia. Agradeço imensamente um posicionamento/ feedback da plataforma Booking.com”
We never even got a chance to stay there, so we can’t really judge the hotel itself. I must record my total disappointment because the whole experience turned out to be a costly let‑down. I had booked a Quarto Duplo Econômico for 06‑12/08, but road works delayed our first transfer from São Luis to Barreirinhas, causing us to miss the second leg to Atins and lose the night of 6 /08, which we promptly reported to the hotel staff. We finally arrived at Le Marin on the 7th, checked in and were shown to our room, which turned out to be a tiny 2,00 × 3,00 m space with a single mattress on the floor and a fan, looking more like a stilt‑raised camping tent with no table or chairs, forcing us to place our belongings directly on the ground. The bathroom, shower and toilet were outside the room, and the sink was in yet another location, which was extremely uncomfortable for two people in their sixties. When I asked the employee about it, she said the reservation was for exactly this type of accommodation and that I should have verified it on the booking platform from the photos she herself had posted. I checked the platform again and found no picture of that room, which I would never have chosen knowing its conditions. I asked if another room was available for an extra fee, but she said the hotel was fully booked. Completely dissatisfied and convinced I couldn’t stay under those conditions, I left and managed to find alternative lodging with help from locals.
Deborah·A month ago