“Decepcionante”
I was disappointed by the billing issue; it was quite disheartening, and it’s a shame that the platform couldn’t assist with the management, adding no extra value.
OctavioA week ago
Just a moment…
Mexico City·7.8
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or just type it — “around the 20th, three nights”
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Hotel Tacuba in Mexico City offers comfortable rooms with private bathrooms, free toiletries, showers, and TVs, along with complimentary WiFi. The hotel features a 24-hour front desk, free on-site parking, a lounge area, and a business centre. Located 15 km from Benito Juarez International Airport, it's near the Soumaya Museum, National Museum of Anthropology, and Chapultepec Castle, within 3.8-4.6 km.
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How guests rate the property, aspect by aspect.
I was disappointed by the billing issue; it was quite disheartening, and it’s a shame that the platform couldn’t assist with the management, adding no extra value.
Octavio·A week ago
The location was fine, but they didn’t issue a receipt; they claim they only bill if we pay directly, not through the booking site.
Miriam·A week ago
The place is well‑situated, but the pillows and mattresses were uncomfortable.
Superamo·A month ago
Nothing good to mention. The hotel had bedbugs, and I had to leave in the middle of the night with no helpful response from the management.
Osmár·2 months ago
The room was comfortable and tidy, but the biggest disappointment—and the reason I’m giving two stars—is that they never tell you that only the person who checks in with you may stay in the room; any extra guest costs an additional $750, essentially the price of another room, which I find absurd and they never mention it upfront.
Jeshua·3 months ago