“Pésima atención al cliente.. tramposos”
The manager or accountant asked me to cancel the reservation because the prices were wrong; after canceling I was charged whatever they wanted, and they never assigned us a room because payment had to be made under a company name and from Bogotá, yet the invoice was never sent, so after almost an hour we had to give up staying there – terrible service and complete disrespect toward customers.
Ricardo2 months ago