The place was great, but there was a strong sewage smell that made the stay unpleasant.
AngelaA week ago
★★·Matteson·6.3
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or just type it — “around the 20th, three nights”
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Located just off Interstate 57, Quality Inn & Suites Matteson features a fitness centre, complimentary hot breakfast, and comfortable guest rooms with free WiFi. Each room includes a 37-inch flat-screen LCD TV, microwave, refrigerator, coffee maker, and work desk with ergonomic chair. The hotel offers a business centre with copy and fax services, as well as on-site laundry facilities.
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How guests rate the property, aspect by aspect.
The place was great, but there was a strong sewage smell that made the stay unpleasant.
Angela·A week ago
The location was good, yet the rooms had an unpleasant odor, like old furniture, and the receptionist could have been a bit friendlier.
García·2 weeks ago
The rooms were clean.
Paula·3 weeks ago
The spot was fine, but the bed was uncomfortable with a burn hole in the comforter, the elevator was dirty, breakfast was subpar, and the fridge leaked, spoiling the food I bought for the next day.
Helen·3 weeks ago
The spot was good, but I had to switch rooms twice because the first room was dirty—stained sheets, fingerprints on furniture, burn marks on side tables, a filthy carpet, and the last room had a missing door chain. I asked about upgrading; I paid $112 for a standard room and the suite was $114, but the front desk said I couldn’t upgrade because I’d already paid. Customer service was terrible; the desk staff seemed annoyed that I requested a room change because the rooms were filthy.
Dominique·A month ago