“I am very disappointed and upset by the experience.”
The staff were friendly, but the building looked old and dirty. The bathroom tile was cracked and the fan didn’t work. The room’s air conditioning was broken and irregular all night. The pool heater was broken, and the hot tub had a big hairball floating in it. A dog barked from 2:00 to 2:45 AM and kids ran and screamed next door. My child found a blood stain on the sheets and was upset, only telling me later. Overall, it was one of the worst hotel experiences I’ve had in decades. The photos were very deceptive. The hotel didn’t meet standards, so we left early. Extremely disappointing.
AnneA month ago