“I want my refund for the other days I didn't stay there”
I want a refund for the days I didn’t stay; I only used it for one night and left because the toilets smelled and there were insects everywhere. Everything was bad.
Mukeza3 weeks ago
Cape Town·3.4
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or just type it — “around the 20th, three nights”
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Sunrise Lodge in Cape Town provides spacious family rooms with private bathrooms, complimentary Wi‑Fi in public areas, and an outdoor swimming pool. Guests enjoy 24‑hour front desk service, full‑day security, free on‑site parking, work desks, seating areas, and premium toiletries. Situated 9 km from the airport, it offers easy access to CTICC, V&A Waterfront, and Table Mountain.
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How guests rate the property, aspect by aspect.
I want a refund for the days I didn’t stay; I only used it for one night and left because the toilets smelled and there were insects everywhere. Everything was bad.
Mukeza·3 weeks ago
Nothing was good. Everything about that guest house and the manager was rude, they didn’t clean the pool because they thought it was unnecessary.
Holane·4 weeks ago
The rooms were nice but a bit small. The kitchen was not nice or clean, the door was broken, and the pool was dirty with plastics in it.
Asemahle·A month ago
I was disappointed because the place looked nothing like the photos; after booking we even decided not to stay.
Hatile·A month ago
The surroundings were quiet and privacy was respected, and having restaurants within walking distance was a plus. However, my first room had a lot of bed bugs, making sleep uncomfortable; I spoke to housekeeping and they moved me, but bugs still appeared in the next room. I also dislike the no‑refund policy, especially after dealing with bed bugs.
Mandisi·A month ago