Hotel O Sarat Bose Road Formerly Shree Guest House

“Ausländer sollten diesen Ort meiden”

Nichts. Als ich angereist bin wurde mir mitgeteilt, weil ich Ausländer sei, dass man mich nicht einchecken könne, weil es dafür keine Genehmigung von Seiten des Hotels gäbe. Man wollte dies klären, ließ mich 1 h warten und schickte mich dann weg zu nem anderen Hotel. Sehr schlechter Umgang mit Gästen

Florian·3 weeks ago

“Donot believe on whatever shown in hotel's descriptions and images.It's all fake.”

Honestly, only the name had “Super” in it. Nothing else matched. The cleaning team did their job when asked. The rooms were nowhere near the photos on the website. I booked for seven days and it turned out to be a big mistake. From day one I explained that I chose this place for its central location and Wi‑Fi, but there was no Wi‑Fi and the rooms were far from the pictures. They were filthy, old, and out of date, not suitable for a family. The response time was terrible; I had to call repeatedly for basic fixes and finally had to contact OYO Customer Care. One front‑desk staff member was rude, asked how much I had paid, and implied I’d only get limited facilities for that price. That was unacceptable. Even though an RO water filter existed, the same guy said drinking water wasn’t provided. I felt stuck because I’d already paid for the full seven days and had few options to change plans. To top it off, my daughter fell ill and I spent two days stuck in the hotel. Overall, it was a very disappointing and stressful experience, especially traveling with a child. I urge OYO to take this complaint seriously, inspect the property before listing it, and make sure the facilities and rooms truly match the online pictures and descriptions. Customers book based on trust in the platform, and such experiences seriously erode that trust. These hotels are scamming customers by using AI‑generated photos and then offering nothing when they arrive after a long trip.

Singh·4 weeks ago

“Disgusting property”

Only the location is nice. The rooms are smelly, the bathrooms are dirty, there are no latches in the bathrooms, and the towels are odorous. The taps leak. Breakfast is literally one sandwich. The AC is so dusty it could make you sick.

Vatsal·A month ago

“It was good to stay though it was only a day.”

No answer

Kasi·3 months ago

Very bad hotel; the bathrooms are filthy and poorly cleaned, the walls of the room are cracking from water damage, but the location is prime. Overall, it was a bad experience for me.

Pradhan·4 months ago