“Stellar Customer Service”
Summary of this review
The customer service was the best I've experienced in Rome, and it was conveniently located near several of my favorite spots.
DavidA week ago
Just a moment…
★★★★·Roma Rm, Rome·9.0
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or just type it — “around the 20th, three nights”
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Via Veneto 116 Suites – Guest House sits in Rome’s heart, a short walk from the Spanish Steps, Colosseum, and Forum. Air‑conditioned rooms with private baths, free WiFi, bathrobes, streaming, and soundproofing cater to families and solo travelers alike. Breakfast offers Italian, vegan, and gluten‑free pastries. Daily housekeeping, a paid shuttle, and proximity to Pantheon, Trevi Fountain, and Ciampino Airport enhance convenience.
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How guests rate the property, aspect by aspect.
Summary of this review
The customer service was the best I've experienced in Rome, and it was conveniently located near several of my favorite spots.
David·A week ago
The room is beautiful and super comfortable, and we loved the team's service during check‑in and throughout our stay. Receiving breakfast in the room was a delight, and we felt very well taken care of the whole time. The bathroom is great and spacious, and the room offers many comforts that enhance the stay. Even though there isn’t a 24‑hour reception, we had no trouble accessing the building. Our shower had a small temperature issue on the first day, but the staff was attentive and fixed it that same day. We missed salty items in the breakfast; I think it’s a cultural thing to have more sweet items in Italian breakfasts.
Giovana·2 weeks ago
Breakfast was very plentiful, the location is excellent, and it’s very quiet.
娟丽·2 weeks ago
The doors are noisy and inadequate.
Arianna·3 weeks ago
I stayed in a nice room, but the breakfast on Sunday was served in a café located in another building.
Rafał·3 weeks ago