Everything was perfect, but the reception staff when I asked for an early check‑in didn’t respond the way I’d expect from a 5‑star hotel.
Abdo3 weeks ago
Just a moment…
★★★★★·Zahlé·8.6
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or just type it — “around the 20th, three nights”
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Located in Zahlé, Grand Kadri Hotel - History Marked by Cristal Lebanon features a 5-star experience with a seasonal outdoor pool, fitness centre, and restaurant. This hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and private bathrooms. Guests enjoy a 24-hour front desk, concierge service, and a buffet breakfast at the coffee shop, with Beirut 37 km and Jounieh 29 km away.
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How guests rate the property, aspect by aspect.
Everything was perfect, but the reception staff when I asked for an early check‑in didn’t respond the way I’d expect from a 5‑star hotel.
Abdo·3 weeks ago
I had to change rooms after checking in, and the new room was horrible; I waited 4 hours. The TV only offers 4 channels—no cable, no CNN, just local channels.
Gladys·A month ago
I liked the historic design of the hotel, but unfortunately our room was renovated and lost all its ancient charm.
Nadine·A month ago
The staff were helpful and warm, and the location is very nice. Initially we were given a room right above a stage being set for a wedding party, so we complained because we couldn’t sleep due to the noise. The staff were supportive and moved us to a different room.
Pauline·2 months ago
I wish breakfast were included in the price. When booking, the breakfast fee was listed as $15 per person, but at check‑in we were told it was $20 per person. It’s not just a $5 issue but the situation.
Dany·2 months ago