We showed up with a reservation, but the staff refused to let us check‑in. The lobby looked fine, yet the front desk was completely unhelpful and the whole process turned into a hassle.
Nancy2 years ago
Just a moment…
★★★·Xi'an
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or just type it — “around the 20th, three nights”
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IU Hotel Xian Zhonggulou Square offers air‑conditioned rooms with flat‑screen TV, private bathroom, work desk, free toiletries, shower, hairdryer, slippers, and electric kettle. Complimentary high‑speed Wi‑Fi, 24‑hour front desk, and lift serve guests. Situated in Xi'an’s city centre, the hotel lies 42 km from Xi’an Xianyang International Airport, with bilingual English‑Chinese staff.
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How guests rate the property, aspect by aspect.
We showed up with a reservation, but the staff refused to let us check‑in. The lobby looked fine, yet the front desk was completely unhelpful and the whole process turned into a hassle.
Nancy·2 years ago
Trying to find this place is like chasing a ghost – no clear directions, and I’m not convinced it actually exists. After raising the issue with the property, I got zero response, which feels pretty scam‑like.
Claire·2 years ago