The staff was nice, and the hotel’s location is excellent. We felt that our needs were not properly addressed. One of the rooms had no shower door, and when we asked to change rooms, we had to wait until the next morning, check out, and then check in again to a different room. The new room we were given had no balcony, even though our reservation specifically included a balcony. It was also on a low floor, so we could hear all the noise from the street. On top of that, there was an unbearable, constant noise coming from the bathroom ventilation system
Talya·4 weeks ago