“Decepción”
The hotel is really in disrepair and needs room maintenance. The staff treatment was awful, especially a lady in the lobby on my checkout day who acted like a criminal and yelled at us for not handing over the room keys because one of us was leaving later; she took over 20 min to give me access to airport transport, I barely managed to check my luggage, and instead of offering a solution she just said the manager was on a call.
Sofia3 weeks ago