Mercure Manchester Piccadilly Hotel

The food was good, but the renovation noise from the top floor, which was right next to our room, was annoying.

Mr·A week ago

The room was a great size, the location was excellent, and the staff were friendly. The lifts were non‑functional, which made getting food and drinks a hassle. We had to wait over an hour for a sandwich, there was no information on allergens, and we had to send drinks back three times because the staff kept getting the order wrong (we ordered 2 soft drinks, 1 Malibu, 1 lemonade, and 1 cider, not a complicated request).

C·2 weeks ago

Enjoyed the stay, room was a good size, good facilities and extreamly good location. Lift was broken and multiple times during the stay certain stairs were cornwred off making it hard to get around. Unexperienced staff- both days at breakfast they said we hadnt booked in and had to show booking as proof. Evening meal took almost an hour to deliver 1 pizza. And bar staff needed showing very basic drinks such as asking " is red wine the red or clear liquid" we also had to explain how to measure a mixer as staff originally tried to give us a full glass of spirits with a bottle of pop on the side

C·2 weeks ago

The location and staff availability were excellent.

Wioletta·2 weeks ago

We received an email two hours before arrival saying the reservation was cancelled because of refurbishment.

Farrugia·2 weeks ago