“Desconcertante”
The location is great, close to the bus station, but that's about it. We arrived at 4 am and the receptionist was sleeping on the couch - we had to wake him up just to get some attention. They claimed to have 24-hour reception, but it didn't feel like it. When we came back later to check in, they tried to charge us extra for arriving early, which was pretty unfair. And to make matters worse, they didn't speak English and we had to use a translator.
LorenaA year ago