Amenities were fine. The staff didn’t speak English.
AlvaroA month ago
Just a moment…
★★★★·Sanur·8.6
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or just type it — “around the 20th, three nights”
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Kelaya Guesthouse in Sanur features air‑conditioned rooms with private balconies, work desks, flat‑screen TVs and en‑suite bathrooms stocked with complimentary toiletries. Guests relax by the infinity pool on a spacious terrace, enjoy free Wi‑Fi, on‑site parking, and a private entrance. Located a 16‑minute walk from Segara Beach, it is 14 km from Ngurah Rai Airport, near Udayana University and Bali Museum.
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How guests rate the property, aspect by aspect.
Amenities were fine. The staff didn’t speak English.
Alvaro·A month ago
The room was clean, fresh, modern, and the bed was just right—not too hard, not too soft. 😊 Filtered water and a shared kitchen were very handy. The location was good for driving to Icon Bali and the beach, though the busy roads make walking less pleasant. A few things lowered the experience: only two pillows for two people, plumbing issues with the toilet and shower, just one chair outside, and the balcony isn’t private because it’s part of the walkway. You’ll bump into other guests as they pass, so be ready to say hello. 😊
Natalie·A month ago
Cleanliness and room convenience were top. The air conditioner and fridge were in the room. The hot water supply was limited because the boiler was small for the room.
Yana·A month ago
Everything was great. The rooms were excellent, the staff were very friendly and helpful, everything was spotless, the beds were comfortable, and we slept soundly. The only downside was that it’s not near the beach, but that was fine.
Jelena·A month ago
The place was great in terms of location and amenities, but I couldn't get breakfast. Even though I booked two months in advance, the first night I was put in the worst room – right in front of the residential area on the ground floor, close to the entrance and reception. I raised the issue. The second night on the second floor was fine, though it felt a bit impersonal and sterile.
Ramona·2 months ago