Clean and well laid out hotel. Staff are exceptional. Perfect location. I liked everything.
DarrenA month ago
Just a moment…
★★★★★·Hangzhou·7.8
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or just type it — “around the 20th, three nights”
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Located on 40 acres of rolling hills and lush greenery overlooking West Lake, the luxurious Shangri-La Hangzhou offers 3 dining options, including Coffee Garden and Shang Palace, serving international and Cantonese cuisine. The hotel features 5G network signals, free in-room internet, and air-conditioned rooms with carpeted flooring and Baoshi mountain or garden views.
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How guests rate the property, aspect by aspect.
Clean and well laid out hotel. Staff are exceptional. Perfect location. I liked everything.
Darren·A month ago
If you’re visiting West Lake, the location is wonderful 💗
Weixia·2 months ago
Very good spot near the lake with spacious rooms. The gym and the whole facility need renovation.
Giorgio·3 months ago
The location is lovely, but there's no decent gym.
Nausheen·4 months ago
The property is old, yet the location and professional customer service are solid.
Lu·5 months ago