The location is great, but the hot water never came on.
AburtoA week ago
Just a moment…
★★★★·Coatepec·7.9
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or just type it — “around the 20th, three nights”
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Hotel Boutique La Orquidea in Coatepec features spacious family rooms with private bathrooms, air‑conditioning, free Wi‑Fi, flat‑screen TV, coffee maker and streaming services. The on‑site restaurant serves Mexican cuisine across traditional, modern and romantic settings, offering vegetarian, vegan, gluten‑free and dairy‑free dishes. Guests enjoy a garden terrace, bar, coffee shop, minimarket, 24‑hour concierge, private check‑in/out and complimentary parking.
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How guests rate the property, aspect by aspect.
The location is great, but the hot water never came on.
Aburto·A week ago
Everything during my stay was great; good price, good location, facilities in good condition and functional, excellent service, the breakfast they offer is very simple but tasty, and they provide a taxi contact if you don’t have a vehicle. The only detail was that the room had just been painted, so there was a strange paint smell.
Erika·2 months ago
The staff were friendly and helpful, and everything else was perfect.
Juan·2 months ago
The room smelled like a drain. The old air conditioning and the TV remote had dead batteries. In the bathroom the shower knobs were loose and water leaked everywhere. The staff showed no service attitude or willingness to help. There was a terrible noise at night that made it impossible to sleep, and the staff dismissed it by saying “they’ve gotten used to it.” Terrible experience.
Marlene·3 months ago
The complimentary breakfast was very good, but the room was a bit small.
Victorino·3 months ago