The atmosphere was great, but the food service left something to be desired.
Rohitash7 months ago
Just a moment…
★★★·Mathura·6.5
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or just type it: “around the 20th, three nights”
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Hotel Maharana Palace in Mathura offers air‑conditioned family rooms with free Wi‑Fi, TV, wardrobe and toiletries. The on‑site restaurant serves Indian cuisine, including vegetarian brunch, lunch, dinner and high tea in a traditional setting. Guests enjoy a sun terrace, outdoor seating, 24‑hour concierge, free parking, and proximity to the railway station, 55 km from Agra airport.
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How guests rate the property, aspect by aspect.
The atmosphere was great, but the food service left something to be desired.
Rohitash·7 months ago
Being close to Mathura bus stand was convenient, but the TV stopped working and the toilet flush failed, so they had to move me to another room. The bathroom lacked tissue paper, soap, and a dental kit, and even a glass of water cost extra.
Salian·7 months ago
Polite behaviour of the staff. 1. The AC, television, and electrical sockets were all out of order during our stay. 2. The washroom doors were in a dilapidated and unacceptable condition. 3. Our Genius Free Breakfast benefit () was not honored by the property. 4. Despite expectations, there was no on-site restaurant available for guests
Tejas·7 months ago
I got good value for money; breakfast was included and the food was hygienic.
Moumita·8 months ago
The staff were friendly at check‑in, yet the room offered no service—intercom didn’t work, they didn’t provide a towel, and for a couple they only gave a single towel. The bed experience was controversial.
Ankur·8 months ago