I lost my dryer license and Ken helped me find it, which was the only good thing. I checked in at 1 am, took a shower, the shower knob broke off, so I called the front desk; they had to move my room – a horrible experience.
KristalA week ago
★★★★·New Orleans·9.0
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or just type it — “around the 20th, three nights”
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Located in New Orleans, Virgin Hotels New Orleans offers air-conditioned rooms with free WiFi, refrigerators, and wardrobes, featuring a bath, seating area, and minibar. The hotel boasts a rooftop swimming pool, fitness centre, sun terrace, restaurant, bar, and free WiFi in public areas, along with a 24-hour front desk and concierge service.
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How guests rate the property, aspect by aspect.
I lost my dryer license and Ken helped me find it, which was the only good thing. I checked in at 1 am, took a shower, the shower knob broke off, so I called the front desk; they had to move my room – a horrible experience.
Kristal·A week ago
The spot was great, but the TV was dead, the lighting was dim, and the phone didn’t work.
Jeff·2 weeks ago
The place was comfy, close to our main event, and the staff were all wonderful—no complaints.
Tonie·2 weeks ago
The location, comfort, cleanliness, new facilities, tasteful décor, and breakfast were all excellent; I liked everything.
Luciana·3 weeks ago
The location and design aesthetic were great, yet the guest services were horrible, the most rude I’ve experienced in a while.
Kevin·3 weeks ago