Renaissance Raleigh North Hills Hotel

“It was relaxing and enjoyable”

The spot was good, staff friendly, and the place stayed spotless, but I never got a tub in the king room and there was no pool.

Jasmine·2 months ago

“Wonderful hotel with professional, kind and attentive staff. Excellent north Raleigh location.”

The excellent experience started with Emily, the evening front desk person that was very kind and helpful in checking us into the hotel and putting us in a very quiet feather free room on a very late reservation and checkin. Emily is very knowlegeable, professional and kind. The room was indeed very quiet and comfortable. In the morning the 2 ladies at the front desk were also very helpful as we checked out a little later than the standard 12 noon check out time. We would stay at this hotal again. Difficult to get the the black out curtains to fully close 100% (a common problem at most hotels for late risers). The toilet flush handle did not function properly. Engineering responded promply

Suarez-marill·3 months ago

“In this modern day of making as much profit as a company can, it is noticeable of improvements that are not being addres”

Staff was very courteous & professional. Breakfast was not something to be desired.Food was not attended to as it should,therefore guests had to complain of its lukewarm of temperature.didn't expect a cafeteria style breakfast.Staff was very kind

Victor·3 months ago

I was shocked to discover that they charge a steep fee for Wi‑Fi, which is just embarrassing.

Piotr·4 months ago

The breakfast bar was great.

Morgan·4 months ago