The front desk staff were polite and accommodating. The host was unresponsive; he didn’t inform the hotel staff about our booking beforehand, which caused a delay in checking into our room. Our booking wasn’t even on the records.
TheresaA month ago
★★·Lapu-Lapu City·7.1
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or just type it — “around the 20th, three nights”
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Hidden Hill Hotel in Lapu‑Lapu City offers air‑conditioned rooms with private baths, free WiFi, dining tables, work desks, and TVs. The family‑friendly restaurant serves international dishes, brunch, high tea, and cocktails in a blend of traditional and modern décor. Conveniently located steps from Mactan‑Cebu International Airport, the hotel features private parking, 24‑hour security, and easy access to Lapu‑Lapu City attractions and cycling routes.
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How guests rate the property, aspect by aspect.
The front desk staff were polite and accommodating. The host was unresponsive; he didn’t inform the hotel staff about our booking beforehand, which caused a delay in checking into our room. Our booking wasn’t even on the records.
Theresa·A month ago
If it looks old from the outside, the rooms are very comfortable and clean—better than the previous “travel bee” we did. Nothing particularly good for the money.
Denis·2 months ago
I liked the location, but the room only had a couch or a couple of chairs and extra pillows.
Bruce·2 months ago
The place is close to the airport, but the room aircon was a problem.
Jennirose·3 months ago
The location is very good, very quiet, and the price‑to‑value ratio is excellent.
Hummel·4 months ago