The staff struggled to communicate; I never got an email with the bill, so I had to write down my email address and still didn't receive it.
MaryA week ago
Just a moment…
★★★·Huntersville·7.0
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or just type it — “around the 20th, three nights”
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The Courtyard by Marriott Charlotte Lake Norman in Huntersville offers air-conditioned rooms with private bathrooms, free toiletries, and modern amenities. A traditional American restaurant and on-site bar serve as relaxing retreats. The hotel features an outdoor fireplace, fitness room, and outdoor seating area. Located near Discovery Place Kids and PNC Music Pavilion, it provides free on-site parking and attentive staff.
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How guests rate the property, aspect by aspect.
The staff struggled to communicate; I never got an email with the bill, so I had to write down my email address and still didn't receive it.
Mary·A week ago
The employees were inexperienced, and only a few could speak clear English; the front desk staff were also inexperienced and couldn't understand English.
John·A month ago
The staff were friendly, the room was tidy, and the location was good, yet the recent renovations left some walls unpainted, windows were still covered with unfinished sheeting, and the breakfast was just reheated microwave fare instead of the usual Marriott quality.
Ronald·2 months ago
The place was well located, but the bathroom still looked unfinished and under renovation, and two men from India were still standing in front of us in that room.
Norma·2 months ago
The location was great and the room was nice, but the hotel was under renovation so I couldn’t enjoy the lobby or the facilities, and there were noises from moving furniture; I wasn’t told about the renovation beforehand.
Luis·3 months ago