“Top”
Top. The entrance path could be better organized.
Tiago5 months ago
Just a moment…
★★★★·Guarulhos·8.6
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or just type it — “around the 20th, three nights”
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The Flat Hotel Slaviero Guarulhos in Guarulhos offers adults-only rooms with air-conditioning, private bathrooms, city views, and modern amenities, including free WiFi, minibars, and soundproofing. The hotel features a rooftop swimming pool, sauna, fitness centre, indoor pool, steam room, hot tub, and 24-hour front desk. It serves Brazilian cuisine for lunch and dinner, with continental and buffet breakfast options.
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How guests rate the property, aspect by aspect.
Top. The entrance path could be better organized.
Tiago·5 months ago
I was shocked by the location, but the shower head was covered in fungus—disgusting. The TV had no remote, and one of the cables was unplugged. There was no safe or kettle. When I booked, the listing promised a complimentary airport shuttle, but an email later told me that wasn’t true. At checkout they said I couldn’t even pay extra for the shuttle and had to take a taxi, claiming it was a “flat hotel” and not a proper hotel, and that they weren’t responsible for the filth in the shower. Even though check‑in, the restaurant, and the lifts were all the same as the “hotel”, none of that was clarified. Travellers, beware! This was by far the worst place I have ever stayed, and I’ve been to some pretty bad places; it’s enough to make me rethink travelling to Brazil or using this hotel group.
Kevin·7 months ago
It was perfect. The room was spacious and quiet, and the accommodations were comfortable.
Jéssica·7 months ago
The hotel's advertised free parking policy was not honored when the guest received an unexpected parking charge.
Graziele·9 months ago
Summary of this review
The guest was charged for parking despite the hotel's advertisement stating that parking was complimentary.
Graziele·9 months ago