The staff were a bit off‑beat, but nothing else stood out. I didn’t notice any other positives or negatives, so it was a pretty neutral experience overall.
Luis3 months ago
Just a moment…
Santo André·7.3
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or just type it — “around the 20th, three nights”
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Motel Jardim Secreto in Santo André offers adults‑only rooms with air‑conditioning, private bathrooms, free WiFi, spa baths, showers, hairdryers, toiletries, slippers, and TVs. Guests relax in a hot tub or courtyard, dine in the on‑site restaurant, and enjoy 24‑hour front desk service. Free private parking, daily housekeeping, laundry, room service, and in‑room breakfast enhance convenience. The hotel lies 21 km from São Paulo/Congonhas Airport, providing easy access to local attractions.
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How guests rate the property, aspect by aspect.
The staff were a bit off‑beat, but nothing else stood out. I didn’t notice any other positives or negatives, so it was a pretty neutral experience overall.
Luis·3 months ago
The room had a strong cigarette smell that lingered in the bedding, making it hard to relax. I tried to breathe through it, but it was pretty off-putting.
Sara·8 months ago
I couldn’t even check in – the front desk was a mess and I felt embarrassed. It was the worst reception experience I’ve had, so I ended up filing a police report.
Diogo·10 months ago
The place was calm and quiet, which let me sleep soundly. I woke up refreshed and ready to go.
Amorim·11 months ago
The hotel was spotless, smelled nice, and felt cozy, but the pool water looked yellow and the Wi‑Fi was spotty, so I had to set up my own router.
Luana·11 months ago