Everything was a bad hotel.
Matin3 weeks ago
★★★·Tbilisi
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or just type it — “around the 20th, three nights”
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Hotel Serenity in Tbilisi offers air-conditioned family rooms with balconies, private bathrooms, and amenities like refrigerators and electric kettles. The hotel features a garden, free WiFi, and private parking. Located near Tbilisi Opera and Ballet Theatre and Tbilisi Circus, it provides easy access to attractions, 7 km from Tbilisi International Airport, with a 24-hour front desk and concierge service.
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How guests rate the property, aspect by aspect.
Everything was a bad hotel.
Matin·3 weeks ago
The reception staff were lovely women, but the room was absolutely awful: filthy sheets with hair and stains, shower with soap scum, and I would never recommend this place again.
Polina·A month ago
The staff were not welcoming at all, which was just shocking! The hotel address was missing from the navigation app, so when we arrived at 3 am we couldn't locate it. We called the front desk, but instead of offering directions, the woman shouted at us and told us to leave. It left a sour impression.
Оганес·2 months ago
Perfect for a single night. The reception staff were friendly and the bedding was of good quality. Nothing to complain about.
Louis·2 months ago
Stay was a letdown, to be honest. Rooms weren't touched by housekeeping the entire time I was there, which was pretty gross. Bathroom was pretty basic too - just one roll of toilet paper, and the shower was a mess with only one working head that leaked all over the place. Staff didn't exactly make me feel welcome, came across as pretty grumpy.
Rozalen·11 months ago