“Excellent place to stay”
Breakfast was excellent and the hotel reception staff were really nice.
GrayA month ago
Just a moment…
★★★·Winston-Salem·7.6
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or just type it — “around the 20th, three nights”
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The Hilton Garden Inn Winston-Salem/Hanes Mall offers 39 km proximity to Piedmont Triad Airport and is near M C Benton Jr Convention Center (11 km), LJVM Coliseum (12 km), and Bb&T Field (12 km). Rooms feature air-conditioning, refrigerators, microwaves, and TVs, along with free toiletries and work desks. The hotel offers a fitness centre, family-friendly restaurant, bar, and free WiFi, plus free on-site parking and 24-hour front desk services.
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How guests rate the property, aspect by aspect.
Breakfast was excellent and the hotel reception staff were really nice.
Gray·A month ago
The property was fine, but after booking there was a mix‑up between the booking site and the hotel; they never received my payment, so when I arrived I was charged again and never got a refund from either the booking site or the hotel.
Rodney·2 months ago
I appreciated the customer service when we got to the hotel. Ms. Tiffany was amazing and we’re grateful for everything she did to make our stay wonderful, and Keem was very helpful with our needs. We had a great experience. There was nothing we didn’t like.
Levanda·4 months ago
The bed was amazing!
Paola·4 months ago
It wasn’t a good experience. The staff were unfriendly at check‑in. The rooms weren’t ready for our whole family, so we couldn’t check in until 5 pm even though the front desk said 3 pm, and when we asked about the time the lady said she didn’t have time for questions because it wasn’t her shift. After checking in, we found bed bugs. Instead of the manager compensating us, we had to jump through hoops for any compensation and deal with the conditions.
Jesika·4 months ago