“A very pleasant experience”
The staff were friendly and professional. The environment was clean and quiet, and the security arrangement was satisfactory. I did not experience anything negative during my stay.
James2 weeks ago
Just a moment…
★★★·Abuja·8.0
01
or just type it: “around the 20th, three nights”
02
03
Aurum on Missouri in Abuja offers spacious family rooms with air‑conditioning, private bathrooms, work desks, seating areas, and free WiFi. The hotel features a lush garden, terrace, restaurant, and bar serving local and international cuisine, brunch, high tea, and cocktails. Convenient shuttle, 24‑hour front desk, concierge, parking, and security enhance guest experience.
04
05
How guests rate the property, aspect by aspect.
The staff were friendly and professional. The environment was clean and quiet, and the security arrangement was satisfactory. I did not experience anything negative during my stay.
James·2 weeks ago
Staying at Aurum on Missouri was truly exceptional. From the moment I arrived, the staff’s warm hospitality and professionalism impressed me; every team member was attentive, courteous, and genuinely dedicated to my comfort. The hotel radiates luxury with elegant interiors, well‑maintained facilities, and a peaceful atmosphere ideal for both business and leisure. The rooms are spacious, immaculately clean, tastefully furnished, and fully equipped for relaxation. Housekeeping maintained the highest standards, and every request was handled promptly and efficiently. Dining was equally impressive, featuring delicious meals, a well‑curated menu, and excellent service. I highly recommend Aurum on Missouri to anyone seeking luxury, comfort, and outstanding service, and I look forward to staying again and again.
Itoro·3 months ago
The location was perfect for my engagement, and I had a wonderful breakfast experience—certainly returning.
Theophilus·3 months ago
Some of the staff were pleasant. However, the hotel failed to honor their agreement to accommodate my wife and me after booking confirmation with . The weekend became very busy because of a special political event, and most hotels in Abuja sold out. They offered no apology, no alternative, and no explanation for why I was left stranded. We arrived jet‑lagged, hoping to shower and rest, only to be told they would not honor our agreement. A kind guest graciously offered her room to us, and we paid her for the room and her security deposit, then had the details edited to ours with the hotel. At checkout, we were subjected to another ordeal when they refused to return the security deposit, claiming they needed to pay it back to . I immediately called and an agent called them. Unfortunately, he said he would have to write an email due to either a language or accent barrier; they couldn’t understand each other. He was in the process of writing the email when the hotel then decided that they would refund the deposit. They tried every method to keep my money. I left tips for some of the individual staff members who were very gracious and accommodating, but I would not consider leaving a significant deposit as a tip to the establishment for the worst service in the history of hotel services. Other hotels in Abuja listed no more rooms available, yet this hotel still maintained they had availability even while we were informed they could not honor our booking. After the difficulties one would have expected an apology and some complimentary service for the issues caused, we had to battle for our deposit instead. Needless to say, I would not stay at this hotel again and would not recommend it if booking, as we would have been completely stranded in an unknown country.
Simon·7 months ago