“Ổn”
The location is good.
LongA month ago
Just a moment…
★★·Hanoi·7.1
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or just type it — “around the 20th, three nights”
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The Hanoi Bel Ami Hotel in Hanoi features air-conditioned rooms with private bathrooms, city views, and modern amenities like free WiFi, flat-screen TVs, and soundproofing. Guests enjoy a paid shuttle service, 24-hour front desk, and room service, as well as bike and car hire, tour desk, and luggage storage.
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How guests rate the property, aspect by aspect.
The location is good.
Long·A month ago
No window, a bit noisy with the other rooms.
Christophe·5 months ago
It’s well located and the details were taken care of when we arrived, but it’s a bit dirty and neglected, with no maintenance. The room lacks ventilation; although there’s a window, it can’t open because a wardrobe blocks it, and the other small one faces the stairwell distributor.
Christian·6 months ago
The staff here have been super friendly and attentive, which is a huge plus. Our room was spacious and comfortable, and the location is fantastic. The only downside is that our room had a tiny window that didn't let in much light.
Judith·8 months ago
The hotel's location is a major plus, it's right in the heart of the action. However, our room was a different story. It looked exactly like the pictures, except for the cleanliness, which was basically non-existent. We walked in to find hair and fur on the bed and floor, and the towels and sheets were stained to death. To make matters worse, the hotel doesn't accept credit cards, and when we tried to pay in cash, they only accepted the exact amount, no change.
Thibaut·11 months ago