The staff were very friendly and helpful, and the location was great. Unfortunately, our room had no window, which the staff said was normal for a standard category booking.
Nicole6 days ago
Just a moment…
★★★·Sa Pa·8.6
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or just type it — “around the 20th, three nights”
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The Sapa Hills Hotel in Sa Pa offers family rooms with air-conditioning, private bathrooms, and modern amenities, including work desks, TVs, and free WiFi. The hotel features a restaurant serving Asian and European cuisines, a bar, and a coffee shop, offering breakfast options for various diets. It also offers a steam room, fitness centre, and terrace with mountain views, as well as bicycle parking and a child-friendly buffet.
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How guests rate the property, aspect by aspect.
The staff were very friendly and helpful, and the location was great. Unfortunately, our room had no window, which the staff said was normal for a standard category booking.
Nicole·6 days ago
The value was great. It wasn’t as good as the photos and ratings suggest, but the location and value were excellent. It isn’t a four‑ or five‑star hotel, yet it was clean, comfortable, friendly, and the location was great. I recommend it at the right price. 👍🏼👍🏼👍🏼
Stephen·A week ago
We liked the hotel’s location and had one receptionist who was very patient and assisted us when our initial rooms were unsatisfactory. We ordered a sleeper bus for them but couldn’t cancel it even though it was over 24 hours before the ride, and the sleeper itself was uncomfortable; the bed was bad and there was no Wi‑Fi. We also ordered laundry and received many stains on our clothes, especially the white ones. We heard water leaks on other floors that kept us awake at night, and the hotel Wi‑Fi kept disappearing for no reason.
Abramov·A week ago
The staff were very friendly, the breakfast was good, and the location was convenient. It was hyper‑noisy and the room had humidity.
Jean·A week ago
It’s close to the center, the staff are enthusiastic and pleasant. The room was a bit old but clean.
Thanh·2 weeks ago