“I was expecting cleaner rooms”
Summary of this review
The customer service was nice, but the room and bed weren’t clean.
AprilA month ago
★★★·Round Rock·7.6
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or just type it — “around the 20th, three nights”
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The Country Inn & Suites by Radisson in Round Rock features family rooms with air-conditioning, private bathrooms, and free WiFi, including a coffee machine, refrigerator, work desk, and TV. The hotel offers a seasonal outdoor pool, spa bath, and free parking. A buffet breakfast is served daily, and guests enjoy free toiletries, a microwave, and a wardrobe. It's 38 km from Austin-Bergstrom International Airport and near Dell Diamond and Mount Bonnell.
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How guests rate the property, aspect by aspect.
Summary of this review
The customer service was nice, but the room and bed weren’t clean.
April·A month ago
The staff was great, the facility was clean, and the beds were comfortable, but the walls were very thin. At 12 am I woke up to use the restroom, and then the upstairs guests kept walking around, flushing toilets and showering, and the freeway traffic—motorcycles ramming all night—was horrible. At 8 am I was woken again by a child running and jumping.
Rena·A month ago
I was close to the highway and restaurants, but the building felt outdated, breakfast was bad, the elevator was scary, and the highway noise was bad.
James·3 months ago
The staff and facilities were well taken care of, the room was clean and cozy, and we loved how comfortable the beds were.
Sands·3 months ago
The proximity to the highway and restaurants was great, and the room was tidy, but the couches were a little too low and sank in too much.
Javier·4 months ago