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The staff and rooms were all top-notch
The hotel's Jacuzzi was a major highlight
The hotel's cleanliness, coziness, and great location
Distilled by Parley from the 100 most recent of 476 verified guest reviews
15 m² · 1 double bed · Sleeps 2
The Double Room has mountain views and a seating area, as well as a dining area. The bathroom has a bath and a shower, with free toiletries and bathrobes provided. This room sleeps 2 guests and features a flat-screen TV and a wardrobe.
“My stay was good and well attended by staff”
The breakfast was good and well set up, and the location view is breathtaking, but the electricity was cut off and the Wi‑Fi networks were not usable.
“Exceptional service and value for money”
It was nice, but the roof needs attention; booking dot com did not specify that the jacuzzi is an extra cost, which would have been better if we knew.
The place is very friendly and the mountain view is kind of refreshing; the staff were excellent. However, the room doesn’t have an air conditioner, the indoor pool is cold so we couldn’t float, the TV placement is awkward, and there were no soaps or conditioner for bathing. The kettle and tea were missing, and the breakfast was not nice at all: we said we didn’t eat eggs but they were put on our plates, and when we asked for chips instead, they agreed before the visit but didn’t follow through. There were also no sauces on the table.
“Improve more on the basic stuff.. internet/Dstv to keep guests busy and maintain your geysers”
The staff were friendly and I even had a bar fridge in my room, but the place is still under renovation and construction. I couldn't get hot water for my morning shower, the TV didn't work because Dstv wasn’t paid, and there was no Wi‑Fi network.
“It was absolutely terrible, room was dirty ,staff members were rowdy till early hours of the morning”
Nothing honestly, so I canceled the one night and requested a refund. Everything was bad: the staff members—specifically the two gentlemen—played loud music and chatted in front of our room until the early hours of the morning, the room was completely dirty, and the carpet hadn’t been cleaned for the longest time.
“My stay was good and well attended by staff”
The breakfast was good and well set up, and the location view is breathtaking, but the electricity was cut off and the Wi‑Fi networks were not usable.
“Improve more on the basic stuff.. internet/Dstv to keep guests busy and maintain your geysers”
The staff were friendly and I even had a bar fridge in my room, but the place is still under renovation and construction. I couldn't get hot water for my morning shower, the TV didn't work because Dstv wasn’t paid, and there was no Wi‑Fi network.
“Exceptional service and value for money”
It was nice, but the roof needs attention; booking dot com did not specify that the jacuzzi is an extra cost, which would have been better if we knew.
“It was absolutely terrible, room was dirty ,staff members were rowdy till early hours of the morning”
Nothing honestly, so I canceled the one night and requested a refund. Everything was bad: the staff members—specifically the two gentlemen—played loud music and chatted in front of our room until the early hours of the morning, the room was completely dirty, and the carpet hadn’t been cleaned for the longest time.
The place is very friendly and the mountain view is kind of refreshing; the staff were excellent. However, the room doesn’t have an air conditioner, the indoor pool is cold so we couldn’t float, the TV placement is awkward, and there were no soaps or conditioner for bathing. The kettle and tea were missing, and the breakfast was not nice at all: we said we didn’t eat eggs but they were put on our plates, and when we asked for chips instead, they agreed before the visit but didn’t follow through. There were also no sauces on the table.