“Relax total.”
The hotel’s style and décor impressed me, and the staff’s attention was excellent.
MariaA month ago
Just a moment…
★★★★★·Álamos·9.8
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or just type it — “around the 20th, three nights”
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Located in Álamos, Hacienda de los Santos offers a 5-star experience within a historic building, surrounded by serene gardens and mountain views. The hotel features a spa, swimming pool, fitness centre, tennis court, and hot tub, along with a lounge, outdoor fireplace, and games room. Rooms offer air-conditioning, private bathrooms, and balconies with mountain views.
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How guests rate the property, aspect by aspect.
The hotel’s style and décor impressed me, and the staff’s attention was excellent.
Maria·A month ago
Breakfast was good, though we had to add more because it was continental. The person who received us changed our rooms, even though we didn’t know which rooms were assigned; the tone sounded dismissive because we had a pet, but when I made the request I told them I had a pet, yet they said they hadn’t seen my request and that’s why they didn’t mention it. They told us they would move us to another place. If they hadn’t said it, we wouldn’t have known, and it seemed lacking in tact—enough to not return. The customer should be treated well, and that didn’t happen. I didn’t say it at the moment because I knew they would ask me about it at some point in their evaluation.
Esteban·2 months ago
The place was beautiful and the service 100%, the food was delicious, and the room was spotlessly clean and comfortable. There was nothing I didn’t like; I’d definitely recommend it.
Ore·3 months ago
The service was okay, but the quality was mediocre.
David·5 months ago
The facilities preserve the town’s history and pay special attention to details, making a visit worthwhile.
Edgardo·6 months ago