One of the two rooms I booked had a strong tobacco smell.
Antonio_masajista2 weeks ago
Just a moment…
Palencia·8.1
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or just type it — “around the 20th, three nights”
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Alda Ruta Castilla in Palencia features spacious family rooms with private bathrooms, hairdryers, and showers, praised for immaculate cleanliness and comfortable beds. Complimentary high‑speed Wi‑Fi connects guests throughout the property, while bilingual staff provide assistance in English and Spanish. The hotel sits near Palencia Cathedral (4 km), Teatro Principal (2.4 km) and Plaza Mayor (3.5 km), with Valladolid Airport 59 km away.
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How guests rate the property, aspect by aspect.
One of the two rooms I booked had a strong tobacco smell.
Antonio_masajista·2 weeks ago
The location is practical. The check‑in process was a bit messy.
Belén·3 weeks ago
The room was very decent—clean, quiet, warm, and cozy. No issues if you complete the online check‑in ahead of time and receive the electronic key. The location is awful: it sits in an industrial area, very dirty, with a cheap bar right across the street. When we arrived, I was shocked by the amount of rubbish and the number of people loitering outside. Traveling with a child, I seriously considered just writing off the money, turning around, and booking another room in the city. The room also smelled very strongly of cigarette smoke, so we had to air it out for quite a while.
Kuskova·3 weeks ago
I liked the location and the price, but the hotel staff didn't communicate well with me.
Jesus·3 weeks ago
I usually stay at this place, the rooms are decent and clean, but when I told the virtual reception that the air conditioning in room 109 wasn't working, they ignored me and did nothing. Another day I forgot a shirt, sent emails and left notes, and they still didn't care. It felt a bit abandoned, a shame.
Miguel·3 weeks ago