The reception staff were fine, and the restaurant was acceptable. However, the room’s hygiene was poor; the bathroom was very dirty and the stale smell in the room was unrelenting.
Divakaran6 months ago
Just a moment…
★★★★★·Thrissur·6.4
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or just type it: “around the 20th, three nights”
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The Garuda Hotels in Trichūr delivers 5‑star luxury with spacious family rooms featuring air‑conditioning, private bathrooms, and work desks. Guests enjoy a full‑service spa, year‑round outdoor pool, fitness centre, free Wi‑Fi, restaurant, bar, and coffee shop offering Indian and American cuisine with vegetarian and halal options. Located 53 km from Cochin International Airport, it provides free private parking and 24‑hour security.
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How guests rate the property, aspect by aspect.
The reception staff were fine, and the restaurant was acceptable. However, the room’s hygiene was poor; the bathroom was very dirty and the stale smell in the room was unrelenting.
Divakaran·6 months ago
The facilities were only one star.
Jazeera·9 months ago
The ambience was peaceful.
Pawan·10 months ago
The staff were courteous, and the manager was also very friendly. We had lunch at their restaurant, but the menu was limited, probably because it was 3 pm. The staff mentioned that a football team was staying there, so the food ran out. I’m not sure what to say about that. The bar offered no proper drinks—just a large of this and a large of that—and we had to settle for some obscure brandy. No nuts, chips, or other complimentary snacks were provided with the drink, which was very disappointing. Even worse, the AC wasn’t working, so it was a sweat show throughout. We ordered dinner and asked for it to be delivered to our room because of the lack of AC or ventilation, and the heat and sweating in the bar were unbearable. The bar itself was dirty, with a lot of plastic covers and tissue paper on the floor. The person managing the bar counter kept saying it wasn’t his job, but he was covering for someone else’s absence. I’m not sure if this is the kind of service we were looking for.
Deepa·A year ago
It was a great experience, and the staff’s behavior was excellent.
Anurag·A year ago