32 m² · 1 queen bed · Sleeps 2 · Suite
The Deluxe Suite offers a spacious layout, exceptional comfort, and a landmark view. It features a queen bed, flat-screen TV, air conditioning, private bathroom, minibar, and sofa bed, providing a comfortable and convenient stay with city views.
Beds 8.6/10 · 240 guests mention them
22 m² · 1 queen bed · Sleeps 2
The Superior Double Room offers a spacious 22m² layout with a queen bed and exceptional comfort. Standout features include a city view, air conditioning, private bathroom, and minibar, along with a 32-inch LCD TV and free wired internet.
Beds 8.6/10 · 240 guests mention them
22 m² · 1 queen bed · Sleeps 2
The Luxury Double Room offers exceptional comfort with a queen bed and city views. It features air conditioning, a private bathroom with free toiletries, a minibar, and a safe deposit box, providing a highly convenient and comfortable stay.
Beds 8.6/10 · 240 guests mention them
2 twin beds · Sleeps 2
Beds 8.6/10 · 240 guests mention them
22 m² · 2 twin beds · Sleeps 2
The Superior Twin Room offers a spacious city view, exceptional comfort with two twin beds, and modern amenities like air conditioning, minibar, and 32-inch LCD TV, complemented by a private bathroom and free wired internet access.
Beds 8.6/10 · 240 guests mention them
32 m² · 2 twin beds and 1 sofa bed · Sleeps 2
The Deluxe Twin Room offers a spacious 32m² layout with city and landmark views, exceptional comfort, and amenities like air conditioning, flat-screen TV, minibar, and private bathroom with walk-in shower, making it a highly desirable and comfortable stay.
Beds 8.6/10 · 240 guests mention them
The structure is solid, the rooms were pretty good, and I liked the hotel’s security—only cardholders can use the elevator—and the cleaning was very tidy overall. What bothered me was arriving around midnight and being denied check‑in while I had to wait to see if Booking would cancel the reservation; I lost almost an hour in that situation, late at night, tired, along with my wife and daughter. The only response we got was that nothing could be done and we had to wait. If the reservation and payment details were already available, this could have been handled differently; it was exhausting. Another issue was Booking’s claim about an extra child bed (crib); Booking listed that option, but the front desk told me the hotel only offers an extra mattress, provided it’s requested at least one day in advance. That information is misleading because it doesn’t match what the hotel actually offers.
The coffee was decent.
“Pessima”
We were very disappointed from day one. On the first day, the room had multiple defects: the toilet didn’t fill properly, there were power outages, and the elevator broke, trapping me inside. When we returned to the room, the air conditioner stopped working. It was about 23:00 and instead of swapping rooms immediately, the staff insisted on calling maintenance. I had to request a room change because it was clear the issue wouldn’t resolve quickly. On the check‑in day, we had just arrived from a flight, went straight to a restaurant, and were exhausted; all we needed was rest. The second day, the elevator still malfunctioned, and my mother got stuck again—unacceptable after the previous day’s problem. The third day, breakfast only offered scrambled eggs; when we politely asked for a fried egg, we were told it would cost extra, which was surprising for a hotel of this class. At night, the air conditioner started leaking. I called maintenance; a staff member came, couldn’t fix it, had to return, and the AC still leaked. What’s worse is this isn’t the first time; I’ve had two bad experiences with Comfort (both about AC) and decided to give it a third try. Never again.
“FRUSTRANTE”
Breakfast was good, the location was fine, and there was a garage. My room and my kids’ rooms didn’t have hot water for showers. To use Netflix, you need a personal account. The toilets in both rooms are defective.
“NÃO RECOMENDO.”
Acho que o custo beneficio não vale, paguei 3 diárias que foram quase 1.000,00 por algo que não tem nenhum atrativo a mais, quarto comum, relativamente pequeno e sem varanda. Em férias procuramos conforto e novas experiências. VALOR. ATENDIMENTO NA RECEPÇÃO. CAFÉ DA MANHÃ BÁSICO
The structure is solid, the rooms were pretty good, and I liked the hotel’s security—only cardholders can use the elevator—and the cleaning was very tidy overall. What bothered me was arriving around midnight and being denied check‑in while I had to wait to see if Booking would cancel the reservation; I lost almost an hour in that situation, late at night, tired, along with my wife and daughter. The only response we got was that nothing could be done and we had to wait. If the reservation and payment details were already available, this could have been handled differently; it was exhausting. Another issue was Booking’s claim about an extra child bed (crib); Booking listed that option, but the front desk told me the hotel only offers an extra mattress, provided it’s requested at least one day in advance. That information is misleading because it doesn’t match what the hotel actually offers.
“FRUSTRANTE”
Breakfast was good, the location was fine, and there was a garage. My room and my kids’ rooms didn’t have hot water for showers. To use Netflix, you need a personal account. The toilets in both rooms are defective.
The coffee was decent.
“NÃO RECOMENDO.”
Acho que o custo beneficio não vale, paguei 3 diárias que foram quase 1.000,00 por algo que não tem nenhum atrativo a mais, quarto comum, relativamente pequeno e sem varanda. Em férias procuramos conforto e novas experiências. VALOR. ATENDIMENTO NA RECEPÇÃO. CAFÉ DA MANHÃ BÁSICO
“Pessima”
We were very disappointed from day one. On the first day, the room had multiple defects: the toilet didn’t fill properly, there were power outages, and the elevator broke, trapping me inside. When we returned to the room, the air conditioner stopped working. It was about 23:00 and instead of swapping rooms immediately, the staff insisted on calling maintenance. I had to request a room change because it was clear the issue wouldn’t resolve quickly. On the check‑in day, we had just arrived from a flight, went straight to a restaurant, and were exhausted; all we needed was rest. The second day, the elevator still malfunctioned, and my mother got stuck again—unacceptable after the previous day’s problem. The third day, breakfast only offered scrambled eggs; when we politely asked for a fried egg, we were told it would cost extra, which was surprising for a hotel of this class. At night, the air conditioner started leaking. I called maintenance; a staff member came, couldn’t fix it, had to return, and the AC still leaked. What’s worse is this isn’t the first time; I’ve had two bad experiences with Comfort (both about AC) and decided to give it a third try. Never again.
