The rooms are clean and the staff are friendly and helpful, but there is no luggage rack.
Thomas3 weeks ago
Just a moment…
★★★★★·Shenzhen·8.4
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or just type it — “around the 20th, three nights”
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The Shenzhen Grand Skylight Garden Hotel is situated in the city centre, a 10-minute walk from Huaqiangbei Metro Station. This hotel features an outdoor swimming pool (open June to September), a restaurant, and rooms with complimentary internet. Elegant rooms boast modern décor, floor-to-ceiling windows, and amenities like flat-screen TVs, safety deposit boxes, and minibars with complimentary drinks.
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How guests rate the property, aspect by aspect.
The rooms are clean and the staff are friendly and helpful, but there is no luggage rack.
Thomas·3 weeks ago
The location is good, but the front‑desk staff could improve a lot. At check‑in they barely explained how the hotel works, meal times, the pool, etc., and seemed more focused on their phones than helping us. The room cleaning was also disappointing: we found a previous guest’s sock under the curtains and hair in several areas. Overall, the cleaning should be much more thorough.
Mauricio·A month ago
The rooms are nice, but the service is terrible; nobody speaks English at the pool, they misled us about a water change that never happened, and the girl tried to translate via a translator.
Bartosz·A month ago
Overall very good, but the breakfast on the 3rd floor was not good.
Sei·A month ago
The room was beautiful and very spacious, with a large window offering a view. The location was good. I expected more for a four‑star hotel, but the staff spoke little English and moved very slowly.
Mauro·A month ago