SureStay by Best Western Grayson

Breakfast included standard sausage gravy with biscuits, scrambled eggs, sausage, waffles, and more. The Smart TV let us mirror apps from our phones. The pillows and bed were comfortable. The staff were not particularly friendly, and the front‑desk lady never smiled. The breakfast room was extremely small; adding a table in the large lobby would help. Room 202 was poorly positioned and noisy, right next to the room with the washer/dryer, ice, soda, and candy. Kids ran up and down the stairs and used the vending machine room until 11:30 pm.

From·A week ago

“The staff have been nothing short of amazing. Always smiling and happy to help in any way they can.”

The location was convenient for the work I was doing. Parking was a problem.

James·A week ago

The price was good for the location. The rooms are getting older.

Karen·2 weeks ago

“Would stay again!”

The room was clean. Check‑in was easy for me; I arrived about 15 minutes early and the lady let me check in right away, so I could get to my destination. A teammate of ours spent more than 15 minutes trying to find the worker to check in. I am satisfied with my experience. No complaints.

Arnold·2 weeks ago

“Horrible hotel”

The location was good and the staff were friendly. The bed was hard and very uncomfortable; the pillows were too soft. Candy lay on the floor next to the bed and garbage was under the couch. Black mold was present under the rim of the toilet. The tub stopper didn’t work, so I had to buy my own to take a bath. Breakfast was terrible; the sausage was black and it seemed like leftovers were put out day after day. Dirt and footprints were on the walls. The refrigerator was dirty. All this happened after the lady at the registration desk promised she would make sure the room was ready and clean for me to check in. The couch had large round stains on it.

Amber·3 weeks ago