“Heeft z’n beste tijd gehad.”
The manager was friendly, but the place is outdated and urgently needs a refresh. The TV didn’t work during the first two nights, and the rooms were noisy.
Mike6 days ago
★★★★·Rosebank·8.6
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or just type it — “around the 20th, three nights”
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Banksia Boutique Hotel & Spa, a Victorian‑styled gem in Rosebank, sits 8 km from Cape Town’s centre. Guests enjoy an indoor 12‑m pool, garden views, and a full‑service spa offering curated treatments. Elegant suites feature classic colours, satellite TV, tea‑and‑coffee facilities, and en‑suite bathrooms with hairdryers. Free Wi‑Fi, daily breakfast, and proximity to Kirstenbosch Gardens and Cavendish Square enhance the experience.
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How guests rate the property, aspect by aspect.
The manager was friendly, but the place is outdated and urgently needs a refresh. The TV didn’t work during the first two nights, and the rooms were noisy.
Mike·6 days ago
The manager was welcoming and engaging, genuinely kind and ready to help with any request. The property is beautiful, with unusual architecture and a peaceful vibe. Our room was huge and had a great double shower. No complaints, except maybe some orange juice at breakfast.
Jonathan·A week ago
There was a lack of staff and slow service, and communication was missing. Reception and overall service were poor.
Harpreet·3 weeks ago
I didn't get an extra blanket, so I had to take one from the room next door. There was no plug point beside the bed to charge my phone. The spot light in the bathroom was broken, making it very dark when I tried to apply makeup in the morning. The bath mats were frayed and smelled bad, and the pillow cases were old and stinky. The door handle was falling off. The cold water tap in the bath was broken, so I couldn't get cold water. The fitting in the shower next to the tap was also coming off. The curtains by the bath were not clean, and the lamp next to the bed was flashing, probably due to a loose connection.
Faye·2 months ago
The grounds and architecture were beautiful, but there were some quirks, which is typical for historic properties.
Gareth·3 months ago