The hotel was great and check‑in was wonderful, but the room had few lights (except the bathroom) and was really dark, especially with no sunlight.
CatherineA week ago
★★★·Kansas City·9.1
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or just type it — “around the 20th, three nights”
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Hotel Indigo Kansas City Downtown by IHG offers stylish rooms with air‑conditioning, free WiFi, work desks, soundproofing, and cozy seating. Guests enjoy a fitness center, on‑site restaurant serving American cuisine with vegetarian and gluten‑free options, a bar, coffee shop, live music, and an ice‑skating rink.
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How guests rate the property, aspect by aspect.
The hotel was great and check‑in was wonderful, but the room had few lights (except the bathroom) and was really dark, especially with no sunlight.
Catherine·A week ago
The hotel was clean and the staff were friendly, but the room lighting was poor, the bed felt lumpy, and the bedding quality was sub‑par.
Jennifer·2 weeks ago
The staff service was top notch. They were very responsive to any request. Nothing
Keith·A month ago
The room was spotless and fully equipped, the staff were helpful and friendly, and the bed was comfortable with extremely soft sheets; however, the room‑service menu in the room was inaccurate, the advertised happy hour at the restaurant didn’t exist, and the EV charging station the hotel promoted was actually located in the adjoining public garage.
Carolyn·A month ago
The front desk staff were very helpful, friendly, and informative whenever we asked a question, but the lobby air conditioning was very, very cold for us.
Denise·A month ago