Everything was fine, but the location was not ideal.
Hazrin4 months ago
Just a moment…
★★·Bukit Mertajam·7.4
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or just type it — “around the 20th, three nights”
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ERNES Hotel Alma Bukit Mertajam offers air-conditioned family rooms with private bathrooms, free WiFi, tea and coffee makers, walk-in showers, work desks, and TVs. The hotel features a 24-hour front desk, daily housekeeping, and free on-site parking. Located 30 km from Penang International Airport, it's near Sunway Carnival Mall (16 km), Penang Bridge (20 km), and Penang Hill (34 km).
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How guests rate the property, aspect by aspect.
Everything was fine, but the location was not ideal.
Hazrin·4 months ago
The room felt very comfortable.
Loh·6 months ago
The welcome was very pleasant and check‑in was easy, but the air‑conditioners weren't cold and a bit of hose pair changing would bring the hotel up a notch.
Dr·7 months ago
Unfortunately, my stay was marred by the absence of hot water for bathing. The hotel failed to provide a basic amenity that's essential for a comfortable stay. Despite this, I'm willing to give them another chance to improve their services.
Ah·8 months ago
While I appreciated the hotel's location, my stay was marred by the lack of basic amenities in the bathroom. There was no shelf to place personal soap, and no hooks to hang extra clothing. A long mirror in the room would have been a welcome addition. Despite these issues, I'm willing to give the hotel another chance to improve their facilities.
Christiana·9 months ago