Jumeirah Saadiyat Island Abu Dhabi

Песок и море!!!!Соответственно отель и все все!!!!. Нет

Aleksandr·3 weeks ago

I am writing to express my deep disappointment with my recent stay at your hotel. As a property positioned as a five-star luxury hotel, I expected an exceptional standard of accommodation, cleanliness, hospitality, and service, especially considering that I booked one of your highest suite categories. Unfortunately, my experience was far below expectations and completely unacceptable for a hotel of your claimed luxury standards. Upon entering the suite, I immediately noticed several issues that should never occur in a five-star property: * Poor maintenance: The suite door was broken, which immediately gave a negative impression of the property’s maintenance standards. * Lack of luxury and attention to detail: The suite lacked the quality, presentation, and hospitality touches expected from one of the hotel’s highest accommodation categories. * Unpleasant corridor smell: The corridor had a strong smell of cooking mixed with humidity, creating an extremely uncomfortable atmosphere. * Unacceptable bedding hygiene: The bedsheets felt sticky and had a very unpleasant odor, raising serious concerns about cleanliness and housekeeping standards. * Dirty bathroom: The shower was not properly cleaned, and I found a long hair inside, which is completely unacceptable. * Damaged amenities: The vanity box was damaged and appeared previously used, reflecting a lack of attention to detail. * Disappointing guest service: Whenever I contacted the staff for assistance, the level of service and responsiveness was extremely poor and did not reflect the professionalism expected from a luxury hotel. What makes this experience particularly disappointing is the significant amount I paid for one of your premium suites. Guests choosing such categories are paying not only for additional space but also for superior comfort, impeccable cleanliness, attention to detail, and outstanding hospitality. Unfortunately, I experienced none of these standards

Hashim·3 weeks ago

“My family and me were literally pampered! Incredibly attentive staff, great spa, incredible sunsets!”

The service, facilities, beach, and spa were all excellent, and there was absolutely nothing negative to mention.

Daria·4 weeks ago

Perfect teamwork! Very tasty restaurants! The room had damp, musty, or mouldy smells.

Viktoriia·4 weeks ago

“Phenomenal”

Stunning property and staff

Sandeep·4 weeks ago