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The staff were friendly, parking was good and the food was decent, yet the days were scorching hot and the air‑conditioning system performed poorly.
IlonaA week ago
★★★·Kraków·8.0
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or just type it — “around the 20th, three nights”
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Located 4 km from Krakow's city centre, Hotel City SM Business & Spa offers an indoor pool and wellness centre with sauna, steam room, fitness room, and Neogi Flamingo anti-ageing capsule. Guests receive discounts on wellness centre services, available at an extra charge. The hotel features single, double, and triple rooms with private bathrooms and free Wi-Fi, a restaurant serving regional and international cuisine, and a café-bar with a garden terrace.
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How guests rate the property, aspect by aspect.
The staff were friendly, parking was good and the food was decent, yet the days were scorching hot and the air‑conditioning system performed poorly.
Ilona·A week ago
Everything was fine, but the neighbors are not suitable for a hotel meant for ordinary people.
Leszek·A week ago
The staff never responded to messages! A month ago I asked for an invoice and payment receipt—no documents, no reply, no explanation. Service is terrible.
Олександр·A week ago
The room was modest, but while staying there I could hear a normal cough from the neighboring room.
Czesław·A week ago
Breakfast offered a wide selection, with no further comments.
Katarzyna·A week ago