Franklin Marriott Cool Springs

“Cómoda y de acopla a tus necesidades”

Ideal for what I needed, very complete. Everything was fine.

Acevedo·A month ago

“Not a good value. This hotel is expensive and very gross. Everything had to be clean before we could take a shower or sl”

The staff was friendly, yet everything was disgusting: construction was ongoing and many areas were closed off, the room had old food from previous guests, hair in the shower and on the bathroom floor, and nothing seemed cleaned—definitely not good value.

Scott·6 months ago

“Captured by a Conference”

The restaurants and staff were amazing, but the beds were smaller than a queen and very uncomfortable, the rooms were the smallest I’ve rented and cost twice what I normally pay, and contacting the hotel before the conference was impossible and frustrating—17 emails, numerous calls, and I never reached someone working in Franklin.

Dianna·7 months ago

I found the hotel to be very nice and comfortable, but I did encounter an issue with my bill. I was charged two different amounts, which was confusing and inconvenient. Despite this, I enjoyed my stay and appreciated the hotel's amenities.

Hernandez·9 months ago

“Fine”

We've been loyal customers of this local establishment for eight years, and it's become a staple for our annual class reunions. We've always received excellent service and have been impressed by the venue's ability to accommodate our large group. The staff has consistently gone above and beyond to ensure our events run smoothly, and we appreciate their dedication to customer satisfaction.

Watts·A year ago