★★★·Oakville·8.3
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or just type it — “around the 20th, three nights”
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Located in Oakville, Ontario, the Hilton Garden Inn Toronto-Oakville offers comfortable accommodations near highways, shopping, and restaurants. Across from the Oakville Entertainment Centrum, this hotel features a 24-screen movie theater, glow-in-the-dark mini golf, and a full-service spa. Nearby attractions include Glen Abbey Golf Course, Canadian Golf Hall of Fame, parks, and scenic walking trails.
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How guests rate the property, aspect by aspect.
The towels were good, the room was comfortable, and the elevators were big enough for large luggage and guests. The bathroom needs updating: the shower faucet was loose and hard to adjust to the right temperature, the curtain was too long and you had to stand on it, and there was no rubber mat for safety.
Serenity32·A month ago
The room was very pleasant and the welcome was good. Breakfast costs an extra $15 per person but is plentiful.
Muriel·A month ago
The location was convenient, with easy highway access that fit my needs. However, the room didn’t smell fresh, the bathroom lacked a working vent fan, and the shower lever felt cheap and flimsy. The refrigerator door wouldn’t close, so I couldn’t store food, and the iron board was broken, preventing me from ironing. The carpeting was old and tearing near the plastic trim. Breakfast wasn’t included in the room rate, and the one I bought didn’t justify the price.
Chanmonie·A month ago
The place was clean, but I was deeply disappointed with my stay at the Hilton Garden Inn Oakville. The beds were among the most uncomfortable I’ve ever slept in, and a decent bed is a basic expectation when you pay for a hotel room, especially at a Hilton. When we arrived, the room temperature was set to 13 °C (55 °F) while the outside was about 25 °C, which felt excessive and wasteful. The room was uncomfortably cold upon entry. The bar fridge was malfunctioning, freezing everything instead of keeping a normal temperature. We reported this to the front desk during our stay, but nothing was fixed. As a result, medication we stored in the fridge froze and was ruined, which is particularly concerning because we had already warned the hotel about the fridge issue. When I book a Hilton and pay for a two‑night stay, I expect the basic room amenities to be clean, comfortable, and fully functional—reasonable expectations, not a high standard. Overall, this stay fell well below the standard I expect from Hilton, and I hope the hotel takes these concerns seriously so future guests don’t experience the same problems.
Leanne·A month ago
The rooms were large and housekeeping was very efficient. I had a problem at check‑in with the security charges for extras. I paid the entire room tariff and all extras in cash, but at checkout I wasn’t refunded the cash for the extras because they said they only collect security for extras through card, and my card didn’t work. Their system also failed to prove that they charged my card, yet I still wasn’t refunded. Later, a manager promised to investigate and ensure my money would be returned, but almost a month later I still haven’t received any refund.
Ramish·A month ago