I was shocked to discover that the place was shut down!
Tim3 months ago
★★★★·Acireale·8.8
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or just type it — “around the 20th, three nights”
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Tenuta Santa Tecla, located in the historic residential suburb of Santa Maria degli Ammalati, Acireale, features a relaxing wellness centre with Turkish bath and an outdoor swimming pool surrounded by orange and olive trees. Rooms offer Mediterranean Sea views, 2 km away, and come equipped with air conditioning, satellite TV, and self-catering facilities, along with free Wi-Fi and parking.
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How guests rate the property, aspect by aspect.
I was shocked to discover that the place was shut down!
Tim·3 months ago
I realized Booking has its limits when I was contacted on the day we were supposed to arrive because the hotel was closed without any prior notice. I had already paid the full amount in advance for a stay that never happened because the doors stayed shut. Customer service promised to find a solution so I could be reimbursed for the amount that was debited from my account. I’m frustrated that Booking asks for reviews of a stay that never took place!
Favre·4 months ago
The accommodation was closed, yet we had booked it and received no warning.
Silke·4 months ago
I didn’t visit the property because, after contacting the host the day before my stay, he only informed me that the facility was closed for administrative reasons and that you were aware of it, yet you still allowed the booking and charged me, and the money has not yet been refunded.
Maurizio·4 months ago
The establishment was closed and it feels like a scam.
Idriss·5 months ago