The room looked nice, but the service left a lot to be desired.
HarishHace 11 meses
Un momento…
★★★·Madurai·3.8
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o escríbelo sin más: «hacia el 20, tres noches»
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Dwarka Palace Luxury Rooms offers spacious, air‑conditioned family suites with private bathrooms, garden or city views, kitchenette, work desk and complimentary Wi‑Fi. The on‑site restaurant serves international, halal, vegetarian and vegan dishes in traditional, modern or romantic settings, complemented by a coffee shop and high‑tea service. Guests enjoy a terrace, garden, outdoor seating and free private parking, just 15 km from Madurai Airport.
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Cómo valoran los huéspedes el hotel, aspecto por aspecto.
The room looked nice, but the service left a lot to be desired.
Harish·Hace 11 meses
We were told the hotel couldn’t operate because it had no license, and the building was in bad shape. They first claimed foreigners weren’t allowed, then denied the license, and a few hours after check‑in they asked us to leave. I had to find a more expensive hotel on the spot, and this was the worst experience I’ve ever had.
Sengodan·Hace un año
I found the hotel disgusting and the staff awful. After booking, I called to confirm a smooth check‑in, but they had a price discrepancy. Customer support assured me no extra charges would appear. The next morning, a commotion erupted at reception: existing guests couldn’t get water or toilet service for hours. They also refused my reservation, demanded five times the cost, and claimed they wouldn’t accept any bookings.
Sd·Hace 2 años
The location was convenient for travel. 1. Water was contaminated with mossie and no action was taken even after repeated complaints. The safe was so rude and mentioned he can not do anything about it if the water is contaminated. No action was taken in the evening and also in the morning
Rajkumar·Hace 2 años
The place was overpriced, no good service, and overall not worth staying.
David·Hace 2 años